Privacy Policy | Geonnect
Privacy summary: Geonnect may collect account, profile, location, media, device, and usage information to provide social, safety, location-based, and communication features. You can manage many permissions through your device settings and request account deletion through the application.
1

Introduction

Welcome to Geonnect. In this Privacy Policy, “Geonnect,” “we,” “our,” or “us” refers to the operator of the Geonnect mobile application, website, and related services.

By creating an account or using Geonnect, you acknowledge that your personal information may be handled as described in this Privacy Policy.

This policy should be read together with our Terms and Conditions, Community Guidelines, and any additional notices displayed inside the Geonnect application.

2

Information we collect

Information you provide directly

We may collect information that you provide when you:

  • Create or update a Geonnect account.
  • Complete your profile.
  • Create posts or upload photos and other media.
  • Send friend requests or interact with other users.
  • Contact customer support or report another user.
  • Subscribe to a paid plan or use a promotional feature.

This information may include:

  • Your full name, username, password, and profile photo.
  • Email address, phone number, and country code.
  • Date of birth, gender, biography, interests, and education.
  • Profile preferences and privacy settings.
  • Photos, captions, posts, comments, and other uploaded content.
  • Messages or information submitted to our support team.

Information collected automatically

When you use Geonnect, we may automatically collect limited technical and usage information, including:

  • Device type, operating system, and application version.
  • IP address and approximate network location.
  • Device identifiers and notification tokens.
  • Language, country, and time-zone settings.
  • Login time, session duration, and feature usage.
  • Crash reports, diagnostic information, and error logs.
3

Location information

Geonnect includes features that may require access to your device's location. Depending on your permission settings, we may collect:

  • Your current or approximate location.
  • Latitude and longitude coordinates.
  • Location attached to a post or uploaded media.
  • Nearby-area information used to display relevant content.
  • Location information used for map or hot-zone features.

We collect precise location information only when your device permissions allow it. You can disable location access through your device settings, but some Geonnect features may stop working correctly.

Avoid sharing your home address, live location, workplace, school, or other sensitive location information publicly unless you are comfortable making that information visible to other users.
4

How we use your information

We may use your information to:

  • Create, maintain, and secure your account.
  • Display your profile and content to permitted users.
  • Provide location-based and nearby-user features.
  • Allow users to create posts and share media.
  • Process friend requests, blocks, reports, and interactions.
  • Send login codes, security alerts, and service notifications.
  • Send push notifications based on your preferences.
  • Detect fraud, spam, abuse, harmful activity, and fake accounts.
  • Investigate violations of our policies.
  • Improve application performance, reliability, and usability.
  • Respond to support requests and technical issues.
  • Meet legal, regulatory, and safety obligations.

We do not use your precise location for purposes unrelated to Geonnect's location-based features without providing an additional notice or obtaining permission where required.

5

How we share information

Information visible to other users

Depending on your account settings and how you use the service, other Geonnect users may see:

  • Your name, username, profile photo, and profile information.
  • Your posts, photos, captions, interests, and education.
  • Your friend, follower, or following information.
  • Location information that you choose to attach to content.
  • Your interactions with public posts and profiles.

Service providers

We may share necessary information with trusted companies that help us provide Geonnect, such as:

  • Cloud hosting and database providers.
  • Authentication and account-security providers.
  • Push-notification providers.
  • Analytics, diagnostics, and crash-reporting providers.
  • Content storage and media-delivery providers.
  • Payment providers when paid features are offered.

These providers may process information only to perform services for us and must protect it according to their agreements and applicable law.

Legal and safety reasons

We may preserve, access, or disclose information when reasonably necessary to:

  • Comply with a lawful request or legal process.
  • Protect users, the public, Geonnect, or another party.
  • Investigate fraud, abuse, harassment, or security threats.
  • Enforce our Terms and Conditions or Community Guidelines.
  • Respond to an emergency involving risk of serious harm.

Business changes

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Where required, we will provide notice before your information becomes subject to a materially different privacy policy.

6

Device permissions

Geonnect may request the following device permissions when needed:

  • Location: To provide current-location, map, nearby, or location-tagging features.
  • Camera: To let you take a profile photo or upload media directly from your device.
  • Photos and media: To select, upload, save, or manage images and other content.
  • Notifications: To send friend-request, account, message, safety, and service alerts.
  • Microphone: Only if Geonnect introduces a feature that requires audio recording and you grant permission.

You may change these permissions at any time through your device settings. Disabling a permission may limit the related feature.

7

Data storage and security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, alteration, misuse, or disclosure.

These measures may include:

  • Encrypted communication between the application and servers.
  • Restricted access to production systems and user information.
  • Authentication and account-access controls.
  • Security monitoring and suspicious-activity detection.
  • Backups and service-recovery procedures.

No internet service or storage system can be guaranteed to be completely secure. You are responsible for protecting your password, device, login details, and verification codes.

Contact us immediately if you believe your account has been accessed without permission.

8

Data retention

We keep personal information only for as long as reasonably necessary to provide Geonnect, meet legal requirements, resolve disputes, enforce agreements, prevent abuse, and maintain security.

Retention periods may differ depending on the type of information and the reason it was collected. For example:

  • Account information may be retained while your account is active.
  • Deleted posts or media may remain temporarily in backups or caches.
  • Security and abuse records may be kept to prevent repeated misuse.
  • Transaction records may be retained where required by tax or financial laws.

We may retain de-identified or aggregated information that can no longer reasonably identify you.

9

Your rights and choices

Depending on your location and applicable law, you may have the right to:

  • Access personal information associated with your account.
  • Correct inaccurate or incomplete profile information.
  • Request deletion of your account and personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a portable copy of certain information.
  • Complain to an applicable privacy or data-protection authority.

You can manage profile details, privacy settings, blocked users, and notification preferences inside Geonnect where those controls are available.

We may need to verify your identity before completing a privacy request. Some information may be exempt from deletion or disclosure when we have a lawful reason to retain it.

10

Account and data deletion

You may request deletion of your Geonnect account through the account settings section of the application, where available.

You may also submit a deletion request by email:

Account deletion request
✉️ Email: [email protected]
📝 Subject: Geonnect Account Deletion Request

Your request should include the email address or phone number linked to your account. Do not send your password or verification code.

After verification, we will delete or anonymize eligible information, subject to legal, security, fraud-prevention, backup, and dispute resolution requirements.

11

Children's privacy

Geonnect is not intended for children under the minimum legal age required to use online services in their country. Users must meet the minimum age stated in our Terms and Conditions.

We do not knowingly collect personal information from children who are not legally permitted to use Geonnect. If you believe that a child has created an account in violation of this policy, contact us so that we can investigate and take appropriate action.

12

International data transfers

Geonnect and its service providers may process or store information in countries other than the country where you live.

Privacy and data-protection laws may differ between countries. Where required, we use appropriate contractual, technical, or legal safeguards for international transfers.

13

Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations, or data practices change.

When an update is made, we will revise the “Last updated” date at the top of this page. For material changes, we may also provide notice inside Geonnect, by email, or through another appropriate method.

Continued use of Geonnect after an updated policy becomes effective means the updated policy will apply to your future use of the service, subject to applicable law.

14

Contact us

Contact us if you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information.

Geonnect Privacy Team
✉️ Email: [email protected]
🌐 Website: https://geonnect.com/
📍 Business address: 17-19 Speed St, Liverpool NSW 2170, Australia